I really can't say enough about how awesome Quality Heating and Air is. This is the third time they have been out to help me (for 3 unrelated issues) and each time I'm blown away with their customer service.
I tried to call them at 10pm last night when out AC had been out for a while and try hosue was heating up. I got a call back at 8am this morning where they firstly appologized for being busy overnight and said they would send someone right out.
Todd called when he was 30 minutes out and showed up and got right to work. Checked my thermostat, then the HVAC then the outside fan. The issue was a tricky one and Todd made sure to check all possible issues. Even better he was explaining everything along the way so I knew exactly what was going on. He finally found the issue and was able to quickly fox it and joy on joys it was under warranty.
I was so happy with the service I went ahead and scheduled an HVAC service for next week to make sure everything is in tip top shape.
I want to thank Quality Heating and Air and Todd for their quick and friendly help. I'd recommend them to everyone.
We had a mini split installed. I was very pleased with the service, and the unit seems very nice.