Excellent service. Doug Heck & John Harley arrived and diagnosed the problem in less than five minutes. Both were very knowledgeable and very personable. Quality Heating & Air has a new, loyal customers customer thanks to Doug & John!
The thing we appreciated most about Quality is their respect for our desire not to have to buy new equipment unless absolutely necessary. Austin was diligent, good at explaining things and has outlined steps we can take to see what happens. Our unit is old but not dead yet and he got it back to working efficiently so we weren't using unnecessary electricity. Would not go with anyone else.
Austin and his crew are the absolute best in the business! I have been using their services for a few years and they do not compare to other contractors. I just had them replace my entire HVAC system after a couple of years of patching it up to make it work for the hottest and coldest days of year. Austin took the time to make sure we had the perfect system for our home without over or underselling us. Will never use anyone else in Louisville!
Highly recommend! Excellent service every time we call! Have gotten us in on short notice as well as after hours and their prices are great! We will be repeat customers for many years!