Fantastic, reliable services, quotes and care! Highly recommend working with them over any other HVAC company in Louisville!
I noticed water under my heat pump one day and called Jarboe's to check it out. They told me that my warranty had expired and some parts had to be replaced. They wanted to charge me over $3k to replace the parts. Then they sent a sales person to my home who came early while I was on conference calls and was pushy getting me to sign up with them and spend $15k on replacing my system. Thankfully my brother suggested Austin who spent time answering my questions for me to understand HVAC systems and the best one for my home. He took the time while being extremely genuine and honest which I highly respected. He and the team came out to replace the system and were fantastic. I signed up for the yearly maintenance plan and will continue to renew as long as they are able to service my area. I would highly recommend them to anyone looking for service, maintenance, or replacing their their systems!!
I have had two complete systems installed and some repairs done by Austin and his team. Having rental property and a home of my own for many years I’ve used several HVAC contractors. Many of whom I felt I could not trust. I have found that Austin is honest, fair, respectful and professional. I will not use anyone else for HVAC service. I am not a family member nor am I getting a discount for this review. There are a few dishonest actors out there so do yourself a favor and call Quality Heating and Air when you have an issue.
Would absolutely recommend. Timely, efficient and friendly service. Cody was very good about keeping me informed all along the way.
This is literally the best company I have ever dealt with. The owner, Austin, is incredibly professional and knowledgeable. He takes the time to identify issues and fix them correctly. He explains everything he is doing in a way that my husband and I understand. He really makes you feel like you and your family (and dog!) are his most important customers. He will get our family’s business forever, and we will refer him to everyone we know. Don’t waste your time reading any more reviews and call these wonderful people!